Resuming our dental services with your safety in mind
There’s no doubt it’s been a challenging six months but we’re slowly finding a way back to the ‘new normal’. We’ve made several changes to how we do things at the practice to further ensure your safety but this has meant reducing the number of patients we can see each day. As such, we are under considerable pressure due to high demand for our help.
We are able to see you for all types of treatment including examinations. Please do not hesitate to get in touch if you have had a previous appointment postponed. If you are experiencing any dental problems then please call the practice on 01423 503 428 or email firstname.lastname@example.org.
If you have an upcoming scheduled appointment, it is possible we may need to reschedule it depending on the situation at the time. We will contact you if this is the case. Please take a look at the video below which explains how your visit will work and remember to bring a mask to your appointment.
We would like to express our thanks to all of you who have expressed good wishes and support during this extremely difficult time. Thank you for your patience.
Further details and updates are available on our website and through our Instagram and Facebook pages.
COVID-19 HAS BROUGHT ABOUT SOME SIGNIFICANT CHALLENGES AND CHANGES TO DENTISTRY – WE’VE TRIED TO BRING TOGETHER OUR MOST RELEVANT INFORMATION HERE.
The first thing you might need to know, is how your appointment might look next time you come in. Please take a look at our video here which takes you through the first part of your visit.
THINGS TO REMEMBER BEFORE YOUR VISIT:
- Brush your teeth thoroughly
- Bring any medication you might need but try not to bring anything else. Avoid any bulky bags or coats.
- If you are able to travel alone, please do so. You are welcome to bring a carer or guardian if you would otherwise be unable to attend.
- Our toilets are closed for patient use so bear this in mind before you come.
- Wash your hands carefully with soap and water.
- Bear in mind we are unable to handle cash. Payments can be made by card, or over the phone.
We may well look a little different too…
The enhanced levels of Personal Protective Equipment (PPE) we now need to wear to protect both us and you mean we will be wearing some sort of face mask and/or visor from the moment you enter the surgery.
It’s still us underneath but we’re not looking our best right now. Please bear with us – we know it’s a little impersonal but please know that we are doing it to ensure you are in the safest possible environment. We’re certain you will appreciate just how far we are going to push our (already exceptionally high) infection control measures even further than ever before.
In response to the national suspension of dental services, we’ve responded by setting up the option of Zoom Video Calls with one of our dentists. These can be arranged at a time to suit and give you a chance to chat through any queries you may have about your dental health or improving your smile.